Contact Center Webcasts

Welcome to the KellyConnect Webcast Channel!

Thank you for joining the KellyConnect Webcast Channel, a business information network for the contact center professional. Join us regularly for complimentary webcasts focused on:

• Balancing cost and quality
• Finding, and keeping, the best agents
• Developing highly trained agents
• Boosting agent productivity
• Improving workforce flexibility
• Expanding your agent footprint... anywhere!
• And more!

To sign up for a future webcast, click on the Attend button next to the webcast of interest. If this is your first time watching a webcast, you will be a asked a brief set of questions to register.

To watch one of the recorded webcasts, click on the Play button.