Evaluation Suite

The Agents of Excellence Evaluation Suite is KellyConnect's behavioral-based, interactive testing suite designed to find—and keep—the top agents, whether they work in your office or at home.  This evaluation suite has been validated for the contact center environment and represents an integral part of our comprehensive solution to candidate evaluation.  It provides a means to implement a standard, measurable, and repeatable hiring process.

For the Complete Evaluation Suite

The Agents of Excellence Evaluation Suite consists of three modules that focus on identifying work habits, attitudes, and abilities. Candidates are assessed using realistic job simulations to determine their appropriate position and environmental fit. 
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For the Work Ability (Simulation) Demo Only

With advanced graphics and the proven power to predict job performance, our realistic job simulation walks candidates through a variety of scenarios before they are hired, allowing them to audition for the part they may play.  
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