Industry Information Center

KellyConnect strives to keep you informed of the latest news, industry trends and events, as well as connect you with leading information resources.

2007 Contact Center Seminar  Sponsored by Kelly Services and hosted at the Ritz-Carlton in Washington DC, this Seminar was designed to provide the knowledge and tools to improve contact center performance.

Associations  How active are you in local trade organizations and special interest groups? Here are some organizations we recommend.

Informational Website  Link to a regular source of call center information and statistics.

Trade Shows & Conferences  A list of key call/contact center events.

White Papers Insight from Kelly sponsored research on key contact center issues and trends